Illinois Refund Policy

Illinois Refund Policy

Effective July 1, 2025 (ver.IL1.0)

Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Full refunds will be issued for fraudulent transactions, contingent upon timely reporting and submission of a police report, for customers who fall victim to scams.

New Customers

A “New customer” means a person who has never previously transacted with GetCoins. The new customer shall remain a news customer during the new customer period, defined as the earlier of:

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Arizona Refund Policy

Refund Policy

Arizona (ver.1.0)

Many businesses allow returns if customers change their minds or receive unwanted items as gifts. While this is considered “best business practices” for many businesses, in most instances businesses are not legally required to accept returns. Rather, they are required to accept returns only if the sold good is defective or if they otherwise break the sales contract. The purchase and sale transactions involving virtual currency are irreversible.

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Minnesota Delayed Delivery Policy

Statement of Liability for Non-Delivery and Delayed Delivery of Virtual Currency

GetCoins is neither responsible nor liable for any delayed transaction, or any transaction where virtual currency is not delivered, when the customer for any reason refuses to provide, or, is unable to provide information or documents that are required by law or regulation in order to (1) identify or verify identity; (2) determine source of funds; and/or (3) determine beneficial ownership or source of funds.

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Minnesota Refund Policy

Minnesota Refund Policy

Effective July 14, 2025 (ver.MN1.0)

Statement of Liability for Non-Delivery and Delayed Delivery of Virtual Currency

GetCoins is neither responsible nor liable for any delayed transaction, or any transaction where virtual currency is not delivered, when the customer for any reason refuses to provide, or, is unable to provide information or documents that are required by law or regulation in order to (1) identify or verify identity; (2) determine source of funds; and/or (3) determine beneficial ownership or source of funds.

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Privacy

Privacy Policy

Last Updated: November 19, 2020 (ver. 1.0)

Scope and Consent

This policy describes the ways Evergreen ATM LLC Doing Business As (DBA) GetCoins, hereinafter, “GetCoins”, “we”, “our” or “us”) collect, store, use and protect Personally Identifiable Information. The purpose of this policy is to ensure that GetCoins complies with applicable United States (US) Federal and State regulations, and European Union (hereinafter: “EU”) data protection laws such as the General Data Protection Regulation (hereinafter: “GDPR”). GetCoins’ Services include Automated Teller Machine service, merchant processing services, products, or any other features, technologies or functionalities (hereinafter: “Services”) offered by GetCoins. Users accept this Policy by visiting our website and/or by using our Services.

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Wallet Terms

Wallet Terms and Conditions

Last Updated: August 31, 2020 (ver. 1.0)

This is a binding Agreement between Evergreen ATM LLC, a Nevada Limited Liability Company, operating under the trade name “GetCoins” (hereinafter referred to as “GetCoins”, “Our”, “Us” or “We”), on the one hand, and the person, persons, or entity (“You” or “Your”) using the service, Software, or application (“Software”), on the other hand.

In using the Software, You make the representations below and acknowledge that You have carefully read, that You understand, that You agree to the terms and conditions set forth below.

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Kiosk Terms

Kiosk Terms of Service

Last Updated: August 31, 2020 (ver. 1.0)

PLEASE READ THESE TERMS OF SALE CAREFULLY. BY CREATING AN ACCOUNT WITH US, OR PURCHASING OR SELLING ANY VIRTUAL CURRENCY VIA ANY OF OUR AUTOMATED VIRTUAL CURRENCY KIOSKS OR THE GETCOINS WEBSITE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SALE AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CREATE A GETCOINS ACCOUNT, OR PURCHASE OR SELL ANY VIRTUAL CURRENCY VIA ANY GETCOINS KIOSK OR ON THE GETCOINS WEBSITE.

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Help

Help

Missing Transactions

Why is my transaction unconfirmed?

Every time someone sends Bitcoin, Ethereum or Bitcoin Cash, a transaction is created. Adding transactions to the blockchain requires large mathematical calculations. This process of confirming the payment secures transactions on the blockchain and is time-consuming. After a transaction becomes part of a block in the blockchain, the recipient receives the payment. (How do bitcoin block confirmations work?)

When network traffic is high, many user’s transactions will be delayed. Transactions on the Bitcoin and Bitcoin Cash network itself aren’t confirmed by GetCoins, but by the miners. (What are bitcoin miner fees?)

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Refund Policy

Refund Policy

Please read these terms of service carefully before using our services.

Refund Policy

Updated March 28, 2024 (ver.1.8)

The purchase and sale transactions involving virtual currency are irreversible.

GetCoins strives to ensure that customer’s rights are protected and follows all related legislation and regulatory requirements for the states in which it operates. In those cases where a transaction takes place in a state where there is no right to cancel contracts or purchase agreements, or no applicable regulation exists, and, whether a customer can receive a refund is dependent on the GetCoins’ refund policy, GetCoins provides refunds in, without limitation, the following instances:

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Terms of Service

Terms of Service

Please read these terms of service carefully before using our services.

TERMS OF SERVICE

Last updated: October 23, 2024 (ver. 2.4.01)

PLEASE READ THESE TERMS OF SALE CAREFULLY. BY CREATING AN ACCOUNT WITH US, OR PURCHASING OR SELLING ANY VIRTUAL CURRENCY VIA ANY OF OUR AUTOMATED VIRTUAL CURRENCY KIOSKS OR THE GETCOINS WEBSITE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SALE AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CREATE A GETCOINS ACCOUNT, OR PURCHASE OR SELL ANY VIRTUAL CURRENCY VIA ANY GETCOINS KIOSK OR ON THE GETCOINS WEBSITE.

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